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Concerned Friends of Ontario Citizens in Care Facilities

140 Merton Street, 2nd Floor
Toronto, Ontario M4S 1A1
Telephone answering service: (416) 489-0146
Toll-free: 1 (855) 489-0146

Concerned Friends of Ontario Citizens in Care Facilities is an organization that was founded more than 30 years ago. It is a non-profit corporation and registered charity dedicated to the reform of the long-term care system and the improvement of quality of life for residents of care facilities. The organization is supported by membership and donations without government funding. Its activities are undertaken entirely by volunteers, and its mission is to: 1) advocate for a quality long-term care system that meets the needs of residents, families and staff;  2) address issues of quality physical and emotional care, and the general conditions facing Ontario residents of long-term care; 3) bring concerns to the attention of the general public and the provincial government to effect constructive changes in statutes and regulations; 4) provide information to families of residents in long-term care facilities concerning residents’ rights and responsibilities under government legislation, and 5) help families advocate on behalf of their relatives in long-term care facilities.

If you have a loved one in care and you need help, you have friends: http://www.concernedfriends.ca/

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