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Man fears city putting up barriers to participation in long-term care meetings

Elizabeth Payne, The Ottawa Citizen

An Ottawa man who has spoken out about the poor quality of medical care his mother received in a city-run long-term care home, says he fears the city is putting up barriers to participation in long-term care “engagement meetings” it has scheduled for the next week. City officials promised town halls earlier this summer to talk about long-term care after the province issued a rare order telling the city to improve safety and care at its homes. The order came amid chronic non-compliance issues at three of the city’s four long-term care homes and several high profile incidents, including the abuse of a resident by a personal support worker. In a letter to city officials in charge of long-term care, Chris Burton, whose mother is in long-term care, said he fears the city is creating an “unnecessary and potentially intimidating barrier to participation” in the meetings.

Read the rest here:
http://ottawacitizen.com/news/local-news/man-fears-city-putting-up-barriers-to-participation-in-long-term-care-meetings

Hobson: Ontario should better coordinate health-care patient information

Chris Hobson, The Ottawa Citizen

Patients in Ontario are increasingly being treated by multiple caregivers, providers and stakeholders. Now more than ever, it is essential to have care coordination between all groups to ensure the best health outcomes for the patient.

Read the rest here:
http://ottawacitizen.com/opinion/columnists/hobson-ontario-should-better-coordinate-health-care-patient-information

Hobson: Ontario should better coordinate health-care patient information

Chris Hobson, The Ottawa Citizen

Patients in Ontario are increasingly being treated by multiple caregivers, providers and stakeholders. Now more than ever, it is essential to have care coordination between all groups to ensure the best health outcomes for the patient.

Read the rest here:
http://ottawacitizen.com/opinion/columnists/hobson-ontario-should-better-coordinate-health-care-patient-information

City’s claims that long-term care homes have 95% satisfaction rating not what it appears

Elizabeth Payne, The Ottawa Citizen

As revelations of abuse, neglect and chronic non-compliance with provincial regulations at some city-run long-term care homes have surfaced in recent months, city officials have repeatedly emphasized that their homes have an overall resident satisfaction rating of 95 per cent. But that rating is not what it seems once you scratch the surface. A minority of residents or family members at the four homes run by the city completed the satisfaction surveys done in 2016. Those surveys were conducted by the homes in question – not by an independent body as suggested by some.

Read the rest here:
http://ottawacitizen.com/news/local-news/citys-claim-that-long-term-care-homes-have-95-satisfaction-rating-not-what-it-appears

City’s claims that long-term care homes have 95% satisfaction rating not what it appears

Elizabeth Payne, The Ottawa Citizen

As revelations of abuse, neglect and chronic non-compliance with provincial regulations at some city-run long-term care homes have surfaced in recent months, city officials have repeatedly emphasized that their homes have an overall resident satisfaction rating of 95 per cent. But that rating is not what it seems once you scratch the surface. A minority of residents or family members at the four homes run by the city completed the satisfaction surveys done in 2016. Those surveys were conducted by the homes in question – not by an independent body as suggested by some.

Read the rest here:
http://ottawacitizen.com/news/local-news/citys-claim-that-long-term-care-homes-have-95-satisfaction-rating-not-what-it-appears

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